We are pleased to offer our clients the SafeSend One Client Portal as a way for you to keep your tax documents, and manage any action items, all in a central location.

• Once you receive an email from Presnell Gage, PLLC at noreply@safesendreturns.com, please add it to your safe list to prevent it from being categorized as spam or junk.
• If you do not see an email when one has been sent from Presnell Gage, PLLC at noreply@safesendreturns.com, please check your Spam or Junk.
• For the best experience, we recommend using Google Chrome.

Please review the steps in this article to learn how to create and manage your account: Client Portal Experience. Alternatively, you can choose to watch a 4-min video tutorial if you prefer.

Benefits of using SafeSend One Client Portal:

• All of your outstanding tasks are organized in a list so you can efficiently manage and complete your tasks.
• Access, view, and download all files received or uploaded through SafeSend One.
• Receive proactive reminders and notifications directly from the portal.
• Easily track and manage your K-1 distributions and tax payment vouchers.

FREQUENTLY ASKED QUESTIONS

How do I access the SafeSend Portal?

There are a couple ways to access the SafeSend Portal:

• Click on the following link, which is also a direct link at the top of our website.

https://www.ssportal.com/presnellgagepllc

• Click on the Access Client Portal link located in emails sent to you from the SafeSend Suite of products. Emails will be sent from Presnell Gage, PLLC at noreply@safesendreturns.com or directly from a member of Presnell Gage, PLLC.

How do I create a SafeSend portal account?

Is it safe to use SafeSend Portal?

Yes. SafeSend Portal offers a secure system to view documents sent to you as well as uploading documents to Presnell Gage, PLLC.

Look for https:// at the beginning of the site URL and a locked padlock symbol in your browser’s URL bar to confirm you are on the secure site.

What if I don’t receive an email with my access code?

Check your spam/junk email folder. If you do not receive your code within the 20-minute time limit, please request another.

You might also search your email for noreply@safesendreturns.com. Some emails hide junk items very well.

Will this work on any internet-connected device? Does SafeSend Portal offer an app for my smartphone?

SafeSend Portal is not currently compatible with tablets or mobile devices. There is currently no SafeSend Portal app available for smart phones.